Product Support Specialist at Thomson Reuters

Pay: $23 Hourly

• Type: Full-Time, Remote

• Schedule: Flexible, with customer interactions through various channels (phone, email, chat, etc.)

• Summary: As a Product Support Specialist, you'll respond to customer queries, resolve technical issues, escalate complex problems to the Product Support Consultant team, and ensure customer satisfaction. You will also act as the voice of the customer, contributing feedback for product improvements.

• Requirements: High school diploma, customer support experience, technical aptitude, excellent communication skills, and proficiency in using support software.

• Benefits: Comprehensive benefits package including health, dental, vision, 401(k) with company match, mental health days, remote work options, and personal growth opportunities.

• Deadline: Apply Now ; no specific deadline provided.

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