Customer Support Specialist (Part Time) at Propelus

Pay: Starting at $18 per hour

• Type: Remote, Part-Time, 1099 Contract

• Schedule: 25-30 hours per week, Monday-Friday, 8am-8pm Eastern Time

• Summary: Propelus is seeking a Customer Support Specialist to assist licensed professionals in tracking their continuing education for license renewal. You will provide customer support through live chat, email, and phone, ensuring seamless and delightful interactions. This position allows flexibility to work from home with weekends and holidays off.

• Responsibilities: Handle customer inquiries, educate customers about Propelus products, provide feedback to internal teams, and create internal documentation.

• Requirements:

• 2+ years of contact center experience handling live chat, email, and phone support
• Fluency in English (Spanish skills preferred)
• Strong communication skills and attention to detail
• Functional computer knowledge and troubleshooting ability
• Associate degree or higher (preferred)
• Quiet workspace and personal computer setup with high-speed internet

• Technology Must-Haves: Reliable internet (minimum 25 Mbps download, 3 Mbps upload), headset, laptop or desktop.

• Technology Nice-to-Haves: Second monitor, noise-cancelling headset.

• Benefits for US Employees:

• Professional development allowance
• Ample PTO, including volunteering and parental leave
• 401K with company matching
• Medical, dental, and vision insurance options
• Wellness benefits like fitness reimbursements and organic produce delivery

• Note: Benefits and equipment are not provided for part-time employees. Candidates must be authorized to work in the US and reside within US borders.

• Deadline: Apply Now

Propelus is an equal opportunity employer and encourages candidates from all backgrounds to apply.

(Optional) Final Step (Highly Recommended) 🚀

We highly recommend that all applicants apply for the College Career Advancement Grant 🎓💰. If you make less than $80,000/yr, are at least 18 years of age, and are a legal US citizen 🇺🇸 you could qualify for a government grant of up to $7,395* to pay for you to go back to school.

If eligible, the amount is up to $7,395 and it's given to you in a check or direct deposit 💸.

It's also renewable annually! 🔄

It only takes about 60 seconds to check it out. ⏱️

>> Click Here & Complete The Steps NOW 🚀

Last year we helped hundreds of hard working adults just like you to enroll back in school to get a degree 🎓, at no cost to them. 💪🏼

If you'd like to take your career to the next level, and provide a stable future for your family... 🌟

>> Click Here & Complete The Steps NOW 🚀

Please note the following:

• This is not a loan and does not need to be repaid 🆓
• Online classes are available 💻
• Applying for the grant is not a requirement 📝

*Source: https://studentaid.gov/understand-aid/types/grants/pell